培训通知
<p style=";margin-bottom:0;text-align:center;line-height:43px"><strong><span style="font-size:14px;font-family:黑体"> </span></strong></p><p style=";margin-bottom:0;text-align:center;line-height:43px"><strong><span style="font-size:29px;font-family:黑体">关于举办《公建类物业项目经理岗位胜任力快速提升》特训营的通知</span></strong></p><p style="text-align:center"><span><span style="font-size:16px"> </span></span></p><p style=";margin-bottom:0;line-height: 40px"><span><span style="font-size: 21px;font-family:仿宋">各物业服务企业:</span></span><span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span><span style="font-size:21px;font-family:仿宋">公建类物业项目与住宅类物业项目的服务与管理有着较大区别,公建类物业项目更加偏重于客户关系、服务品质以及团队的精细化管理。搞好客户关系、提升现场服务品质、抓好员工队伍建设,是公建类物业项目经理“坚守阵地”并配合公司顺利续签项目的重要保障。为帮助广大公建类项目经理能够精准和系统的学习公建类项目管理专业知识,快速提升业务能力,经研究,</span></span><span style="font-size: 21px;font-family: 仿宋;color: rgb(62, 62, 62)">我会拟于<span>2021</span>年<span>10</span>月<span>16-17</span>日与信立信咨询</span><span><span style="font-size:21px;font-family:仿宋">公司共同</span></span><span style="font-size: 21px;font-family: 仿宋;color: rgb(62, 62, 62)">举办“</span><span style="font-size:21px;font-family:仿宋">公建类物业项目经理岗位胜任力快速提升”特训营,</span><span style="font-size:21px;font-family:仿宋;color:black">现将有关事宜通知如下:</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span><span style="font-size:21px;font-family:仿宋">一、培训对象</span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">广西区内自愿选择参加培训的</span><span><span style="font-size:21px;font-family:仿宋">公建类物业企业总经理、分管品质或运营的副总、项目经理、储备经理等。</span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><strong><span style="font-size:21px;font-family: 仿宋">二、培训内容</span></strong><span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第一部分 导入</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><a name="_Hlk80099913" href="http://"><span style="font-size: 21px;font-family:仿宋">1.</span><span style="font-size:21px;font-family:仿宋">当前物业行业发展趋势</span></a></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2.</span><span style="font-size:21px;font-family:仿宋">物业的三大属性</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3.</span><span style="font-size:21px;font-family:仿宋">物业服务的四大价值</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4.</span><span style="font-size:21px;font-family:仿宋">项目经理的角色与职责</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5.</span><span style="font-size:21px;font-family:仿宋">项目经理的四门功课</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6.</span><span style="font-size:21px;font-family:仿宋">公建业态项目运作管理中的常见问题</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第二部分 强认知——公建类业态项目特点解析</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">1. </span><span style="font-size:21px;font-family:仿宋">公建业态物业项目的四大基本特性</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2. </span><span style="font-size:21px;font-family:仿宋">公建业态物业与住宅业态物业的区别</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3. </span><span style="font-size:21px;font-family:仿宋">公建业态物业项目市场拓展模式</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4. </span><span style="font-size:21px;font-family:仿宋">政府机关办公楼类项目特点与重点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5. </span><span style="font-size:21px;font-family:仿宋">医院类项目特点与重点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6. </span><span style="font-size:21px;font-family:仿宋">学校类项目特点与重点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">7. </span><span style="font-size:21px;font-family:仿宋">国企办公楼类项目特点与重点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">8. </span><span style="font-size:21px;font-family:仿宋">开放式公共场馆类项目特点与重点</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第三部分 搞关系——建立防火墙增加粘合剂,不让老板孤军奋战</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">1.</span><span style="font-size:21px;font-family:仿宋">客户分层分类方法</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2.</span><span style="font-size:21px;font-family:仿宋">如何区分各层级客户的职务和级别</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3.</span><span style="font-size:21px;font-family:仿宋">不同类别、层级客户画像与需求分析</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4.</span><span style="font-size:21px;font-family:仿宋">如何构建紧密的客户关系</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5.</span><span style="font-size:21px;font-family:仿宋">对客关系处理四项基本原则</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6.</span><span style="font-size:21px;font-family:仿宋">对客沟通五种方式与注意事项</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">7.</span><span style="font-size:21px;font-family:仿宋">客户关系的“危机时刻”与应对策略</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">8.</span><span style="font-size:21px;font-family:仿宋">项目经理如何与客户“大领导”建立关系</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">9.</span><span style="font-size:21px;font-family:仿宋">提升客户体验<span>5M</span>理念与具体操作方法</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】四种不同类型的直管客户</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第四部分 抓业务——懂业务才能把活干漂亮</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">1.</span><span style="font-size:21px;font-family:仿宋">梳理业务流程:把人和事匹配起来</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2.</span><span style="font-size:21px;font-family:仿宋">优化作业标准:降低内耗<span>/</span>提高效能</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3.</span><span style="font-size:21px;font-family:仿宋">做好员工培训:把标准落实到员工双手上</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4.</span><span style="font-size:21px;font-family:仿宋">抓好现场检查:没有检查就没有品质</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5.</span><span style="font-size:21px;font-family:仿宋">现场管理模型与工具</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6.</span><span style="font-size:21px;font-family:仿宋">保洁核心业务关键点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">7.</span><span style="font-size:21px;font-family:仿宋">保安核心业务关键点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">8.</span><span style="font-size:21px;font-family:仿宋">工程核心业务关键点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">9.</span><span style="font-size:21px;font-family:仿宋">会服核心业务关键点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">10.</span><span style="font-size:21px;font-family:仿宋">餐饮核心业务关键点</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】出现服务失误怎么办</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】<span>VIP</span>客户不满意怎么办</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】客户很苛刻怎么办</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第五部分 带队伍——不把员工激活员工就是负债资产</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">1.</span><span style="font-size:21px;font-family:仿宋">项目经理带队伍的硬伤</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2.</span><span style="font-size:21px;font-family:仿宋">带队伍的四件重要事儿</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3.</span><span style="font-size:21px;font-family:仿宋">项目经理如何建立权威</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4.</span><span style="font-size:21px;font-family:仿宋">戒掉“家长心态”</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5.</span><span style="font-size:21px;font-family:仿宋">如何开好项目例会:把队伍组织起来</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6.</span><span style="font-size:21px;font-family:仿宋">工作布置六要点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">7.</span><span style="font-size:21px;font-family:仿宋">项目经理抓落实的三板斧</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">8.</span><span style="font-size:21px;font-family:仿宋">如何营造优良的团队风气</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】如何管控问题员工</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】如何应对下属的牢骚抱怨</span></p><p style=";margin-left:29px;margin-bottom:0;line-height:40px"><span style="font-size:21px;font-family:仿宋">【案例分析】下属冲突管理</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">第六部分 控风险——居安思危才能行稳致远</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">1.</span><span style="font-size:21px;font-family:仿宋">安全问题:<span>100-1=0</span></span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">2.</span><span style="font-size:21px;font-family:仿宋">风险、安全、应急三者之间的区别和关联</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">3.</span><span style="font-size:21px;font-family:仿宋">风险管控始于准确的风险识别</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">4.</span><span style="font-size:21px;font-family:仿宋">公建项目的六大安全与管控要点</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">5.</span><span style="font-size:21px;font-family:仿宋">如何强化员工的安全意识</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">6.</span><span style="font-size:21px;font-family:仿宋">应急三大思维</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">7.</span><span style="font-size:21px;font-family:仿宋">应急预案的核心逻辑</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">8.</span><span style="font-size:21px;font-family:仿宋">公建项目重点应急预案解析</span></p><p style=";margin-bottom:0;text-align:justify;text-justify:inter-ideograph;text-indent:43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">9.</span><span style="font-size:21px;font-family:仿宋">还有一种应急叫做“应急服务”</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span><span style="font-size:21px;font-family:仿宋">三、培训时间及地点</span></span></p><p style=";margin-bottom:0;text-indent: 32px;line-height:40px"><span><span style="font-size:21px;font-family:仿宋">培训时间:<span>2021</span>年<span>10</span>月<span>16-17</span>日,<span>10</span>月<span>13</span>日截止本次报名。</span></span><span></span></p><p style=";margin-bottom:0;text-indent: 32px;line-height:40px"><span><span style="font-size:21px;font-family:仿宋">培训地点:南宁市(具体地点开课前前一周另行通知)</span></span></p><p style=";margin-right:12px;margin-bottom:0;text-indent:43px;line-height:40px;text-autospace:none"><strong><span style="font-size:21px;font-family:仿宋">四、培训费用</span></strong></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">课程原价<span>1980</span>元<span>/</span>人,广西房协会员单位<span>780</span>元<span>/</span>人,非会员<span>980</span>元<span>/</span>人</span><span style="font-size: 21px;font-family:仿宋">。(以上费用</span><span style="font-size:21px;font-family:仿宋">含学习、场地、师资、教材、资料、证书、信息管理、茶歇、管理成本等费用</span><span style="font-size:21px;font-family:仿宋">,住宿统一安排,费用自理)</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">户<span> </span>名:广西房地产业协会</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">账<span> </span>号:<span>1791012040000399</span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">开户行:南宁市区农村信用合作联社五象分社</span></p><p style=";margin-right:12px;margin-bottom:0;text-indent:43px;line-height:40px;text-autospace:none"><span style="font-size:21px;font-family:仿宋">请于<span>2021</span>年<span>10</span>月<span>13</span>日前扫描下方的二维码填写报名信息,并将培训费用转账至我会对公账户(转账时请备注单位简称和转账用途,</span><span style="font-size:21px;font-family:仿宋">如为个人转账,请注明报销单位</span><span style="font-size:21px;font-family:仿宋">名称和用途)。</span></p><p style=";margin-right:12px;margin-left:29px;margin-bottom:0;line-height:40px;text-autospace:none"><strong><span style="font-size:21px;font-family: 仿宋">五、培训学习档案管理</span></strong></p><p style=";margin-right:12px;margin-bottom:0;text-indent:43px;line-height:40px;text-autospace:none"><span style="font-size:21px;font-family:仿宋"> (</span><span style="font-size: 21px;font-family:仿宋">一<span>)</span>为进一步规范参加培训学习的物业从业人员学习档案的管理及使用,参加培训的人员由广西房地产业协会印制颁发<span>“</span>广西物业服务行业业务培训证书<span>”(</span>样式详见附件<span>)</span>,并纳入广西房地产业培训管理信息平台统一管理。参培人员建立的个人培训学习档案,按照<span>“</span>一人、一证、一码<span>”</span>统一管理。</span></p><p style=";margin-right:12px;margin-bottom:0;text-indent:43px;line-height:40px;text-autospace:none"><span style="font-size:21px;font-family:仿宋">(</span><span style="font-size:21px;font-family:仿宋">二<span>)</span>证书采集需求:为方便后续将参培学习信息录入广西房地产行业培训管理信息平台及制作<span>“</span>广西物业服务行业业务培训证书<span>”</span>,请参加培训人员准备一张标准<span>1</span>寸蓝底证件照电子版<span>(</span>电子版规格为:<span>JPG</span>格式, 文件大小在<span>100-200KB</span>之间<span>)</span>,填写下方证书办理信息二维码进行提交<span>(</span>如已持有广西物业服务行业业务培训证书的人员不需要再提供个人照片,但需提供广西物业服务行业业务培训证书原件<span>,</span>以便及时记录本次学习信息<span>)</span>。</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><strong><span style="font-size:21px;font-family:仿宋">六、联系方式</span></strong></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">广西房地产业协会:卢主任 <span>13878788749</span>(同微信)</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋">信立信管理学院:<span> </span></span><span style="font-size:21px;font-family:仿宋">崔老师 <span>18600653982</span>(同微信)</span></p><p style=";margin-bottom:0;line-height: 40px"><img width="155px" height="155px" src="file:///C:\Users\ADMINI~1\AppData\Local\Temp\msohtmlclip1\01\clip_image001.png"/><img width="155px" height="155px" src="file:///C:\Users\ADMINI~1\AppData\Local\Temp\msohtmlclip1\01\clip_image002.png"/><span style="font-size:21px;font-family:仿宋"> </span></p><p><br clear="ALL"/> </p><p style=";margin-bottom:0;line-height: 40px"><span style="font-size:21px;font-family:仿宋"> </span></p><p style=";margin-bottom:0;line-height: 40px"><span style="font-size:21px;font-family:仿宋"> </span></p><p style=";margin-bottom:0;line-height: 40px"><span style="font-size:21px;font-family:仿宋"> </span></p><p style=";margin-bottom:0;line-height: 40px"><span style="font-size:21px;font-family:仿宋"> </span></p><p style=";margin-bottom:0;text-indent: 32px;line-height:40px"><span style="font-size:16px;font-family:仿宋">扫描上方二维码填写报名信息<span> </span>扫描上方二维码填写证书办理信息</span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋"> </span></p><p style=";margin-bottom:0;line-height: 40px"><span style="font-size:21px;font-family: 仿宋">附件:<span style="color:black">广西物业服务行业业务培训证书(样式)</span></span></p><p style=";margin-bottom:0;text-indent: 43px;line-height:40px"><span style="font-size:21px;font-family:仿宋;color:black"> </span></p><p style=";margin-bottom:0;text-indent: 363px;line-height:40px"><span style="font-size:21px;font-family:仿宋;color:black">广西房地产业协会</span></p><p style=";margin-bottom:0;text-indent: 373px;line-height:40px"><span style="font-size:21px;font-family:仿宋;color:black">2021</span><span style="font-size:21px;font-family:仿宋;color:black">年<span>9</span>月<span>9</span>日</span></p><p><br/></p>